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#829317 - Thu Oct 04 2012 09:16 AM Jennings needs help!
Plodd Offline
Forum Adept

Registered: Thu Nov 19 2009
Posts: 178
Loc: Hampshire England UK         
Jennings from the Scrambled Eggheads has been unable to log in as his account has been locked out.

This is the message he received and what he thinks has happened.

ForbiddenYou don't have permission to access / on this server.Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.What I think has happened is that my PC went crazy yesterday and opened up loads of browser sessions (about 50) which made FT think I was a spammer.

Please can someone help?

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#829353 - Thu Oct 04 2012 11:25 AM Re: Jennings needs help! [Re: Plodd]
Jennings Offline
Enthusiast

Registered: Tue Nov 03 2009
Posts: 416
Loc: Surrey
England UK
Thanks Terry, or whoever pressed the necessary button.

I think the reason that my browser kept opening multiple tabs was a dodgy Enter key on my keyboard, so a new keyboard's on order.

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#829367 - Thu Oct 04 2012 12:17 PM Re: Jennings needs help! [Re: Jennings]
WesleyCrusher Offline

Administrator

Registered: Thu Sep 04 2008
Posts: 3875
Loc: Germany
If anyone did press the button, it was Terry - or it was a timed lockout.
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#829387 - Thu Oct 04 2012 12:45 PM Re: Jennings needs help! [Re: WesleyCrusher]
Jennings Offline
Enthusiast

Registered: Tue Nov 03 2009
Posts: 416
Loc: Surrey
England UK
Hi Wesley, Hopefully it was a timed lockout, which presumably means that the system will automatically let you back in after a period of time.

However, it is unclear from the message, I received whether it was a timed lockout or something more permanent. Nor was there any mention of how I could contact FT to resolve the situation, hence my asking my team leader, by e-mail, to help by posting on these boards, something I could not do.

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