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#982448 - Sat May 04 2013 08:15 PM IT Tech support calls
ozzz2002 Offline
Moderator

Registered: Mon Dec 03 2001
Posts: 16833
Loc: Sydney NSW Australia        
TECH SUPPORT

Tech Support: What kind of computer do you have?
Customer: A white one.

...............................................

Customer: Hi, this is Celine. I can't get my DVD out !!!
Tech Support: Have you tried pushing the button?
Customer: Yes, I'm sure it's really stuck.
Tech Support: That doesn't sound good; I'll make a note.
Customer: No, no wait a minute, I hadn't inserted it
yet. It's still on my desk . . . sorry. Thank you!
...............................................

Tech Support: Click on the ‘MY COMPUTER’ icon on the
left of the screen.
Customer: Your left or my left?
................................................

Tech Support: Hello, How may I help you?
Male Customer: Hi . . . I can't print.
Tech Support: Would you click on 'START' for me and . . .
Customer: Listen pal; don't start getting technical on
me. I'm not Billy Gates!
...............................................

Customer: Good afternoon, this is Martha. I can't
print. Every time I try, it says . . . 'CAN'T FIND
PRINTER'. I even lifted the printer and placed it
in front of the monitor, but the computer still
says it can't find it!!!
...............................................

Customer: I have problems printing in red.
Tech Support: Do you have a color printer?
Customer: Aaaah……………. thank you.
................................................

Tech Support: What's on your monitor now, ma'am?
Customer: A teddy bear that my boyfriend bought for
me at the 7-11 store.
................................................

Customer: My keyboard is not working anymore..
Tech Support: Are you sure your keyboard is plugged
into the computer?
Customer: No. I can't get behind the computer.
Tech Support: Pick up your keyboard and take ten
steps backwards.
Customer: Okay.
Tech Support: Did the keyboard come with you?
Customer: Yes.
Tech Support: That means the keyboard is not plugged
in. Is there another keyboard?
Customer: Yes, there's another one here. Wait a
moment please………..oh, that one does work.
Thanks.
................................................

Tech Support: Your password is the small letter 'a' as in
apple, a capital letter 'V' as in Victor, and the number '7'.
Customer: Is that '7' in capital letters?
................................................

Customer: I can't get on the internet.
Tech Support: Are you absolutely sure you used the
correct password?
Customer: Yes, I'm sure. I saw my co-worker do it.
Tech Support: Can you tell me what the password was?
Customer: Five dots.
................................................

Tech Support: What anti-virus program do you use?
Customer: Netscape.
Tech Support: That's not an anti-virus program.
Customer: Oh, sorry . . . Internet Explorer.
................................................

Customer: I have a huge problem! My friend has
placed a screen saver on my computer . . . but,
every time I move my mouse, it disappears.
...............................................

Tech Support: How may I help you?
Customer: I'm writing my first email.
Tech Support: OK, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address,
but how do I get the little circle around it.
................................................

A woman customer called the Canon help desk because
she had a problem with her printer.

Tech Support: Are you running it under windows?
Customer: No, my desk is next to the door, but that
is a good point. The man sitting next to me is by
a window, and his printer is working fine!
................................................

And last, but not least............

Tech Support: Okay Bob, press the control and escape
keys at the same time. That brings up a task list in the
middle of the screen. Now, type the letter 'P' to bring
up the Program Manager.
Customer: I don't have a 'P'.
Tech Support: On your keyboard, Bob.
Customer: What do you mean?
Tech Support: 'P' . . . on your keyboard, Bob.
Customer: I AM NOT GOING TO DO THAT!!!
_________________________
The key to everything is patience. You get the chicken by hatching the egg, not smashing it.

Editor, Hobbies and Sports, and Forum Moderator

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#982454 - Sat May 04 2013 08:34 PM Re: IT Tech support calls [Re: ozzz2002]
TimBentley Offline
Explorer

Registered: Mon Apr 09 2012
Posts: 74
Loc: Indiana USA
Why didn't you send us an email to tell us email wasn't working? (or words to that effect)

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Moderator:  ozzz2002, Sypher