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#983351 - Fri May 10 2013 10:18 AM Two players locked out
SPOTLIGHT_SAFC Offline
Participant

Registered: Wed Aug 01 2012
Posts: 6
Loc: Sunderland England UK         
Two players on my trivia have been locked out - one upgraded from vista to windows 7 when it happened today - the other member got locked out last week.

This is the pm from the member who upgraded his os today
Quote:
I can see who is all winning and the scores, but when I click on play game, it wants me to log in, I have tried to log in with my name without my name, with the passwor, and without the password, but it still won't let me in saying Password / User incorrect

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#983353 - Fri May 10 2013 10:26 AM Re: Two players locked out [Re: SPOTLIGHT_SAFC]
Terry Offline

Head Honcho

Registered: Wed Dec 31 1969
Posts: 17625
Loc: USA
Ask them to click on "forgot password", which will allow them to reset their passwords. It appears they must have forgotten what their passwords were.

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#993864 - Tue Jul 02 2013 07:14 AM My Team leader has been blocked
zut
No longer registered


I am a member of the Clique Kickers. This morning my team leader was trying to send out a team note to get members to play on the wits end tournament. She got a message there was a problem with the language. She then got a message with a 403 forbidden error I need help to get her back on. Help!

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#993871 - Tue Jul 02 2013 07:35 AM Re: My Team leader has been blocked [Re: ]
sue943 Offline

Administrator

Registered: Sun Dec 19 1999
Posts: 35396
Loc: Jersey Channel Islands        
You self deleted your main site account which is in the name of zut so this forum account has to be deleted too as you MUST have matching accounts. We don't know your current main site account name therefore cannot go the long way around to find the name of the person blocked.

Please respond to this giving us more information, then this account will be deleted.

Edited to add...

You can see the reason that the accounts much be identical on both sides of the site, all I would have needed to do is click on your profile and it would have given me the link to your main site account and therefore your team details and so the name of your team leader.


Edited by sue943 (Tue Jul 02 2013 07:45 AM)
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Many a child has been spoiled because you can't spank a Grandma!

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#993874 - Tue Jul 02 2013 07:43 AM Re: My Team leader has been blocked [Re: ]
WesleyCrusher Offline

Administrator

Registered: Thu Sep 04 2008
Posts: 3638
Loc: Germany
The team are Clique-Kickers, leader Eastenders01. I'll be handling the main request, the forum account can be toasted.
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FT Editor and Administrator
Guardian of the Tower

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#993877 - Tue Jul 02 2013 07:45 AM Re: My Team leader has been blocked [Re: ]
zut
No longer registered


My current username is Lazer58. The user that has been blocked is eastenders01.

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#993883 - Tue Jul 02 2013 07:50 AM Re: My Team leader has been blocked [Re: ]
WesleyCrusher Offline

Administrator

Registered: Thu Sep 04 2008
Posts: 3638
Loc: Germany
Thanks - please open a forums account under Lazer58. The zut account has been closed.
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FT Editor and Administrator
Guardian of the Tower

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#993918 - Tue Jul 02 2013 08:46 AM Re: My Team leader has been blocked [Re: Anonymous]
gtho4 Offline

Administrator

Registered: Sun Dec 26 1999
Posts: 40063
Loc: Sydney oz downunder           
The account has been toasted.

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#996387 - Sat Jul 13 2013 06:59 PM Player Locked Out
kyleisalive Online   FT-cool
Forum Champion

Registered: Mon Mar 07 2005
Posts: 5514
Loc: Toronto, Canada, eh!
Received a note today-- player Barbarini has been locked out of the site. If one of the admins could open the door back up for them. wink Thanks!


Edited by kyleisalive (Sat Jul 13 2013 07:22 PM)
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#996391 - Sat Jul 13 2013 08:22 PM Re: Player Locked Out [Re: kyleisalive]
Barbarini Offline
Enthusiast

Registered: Sat Sep 04 2010
Posts: 256
Loc: Alberta Canada
Thanks Kyle, all good now. And thanks to whoever was able to fix it! Really appreciate it!

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#996622 - Mon Jul 15 2013 09:04 AM Re: Player Locked Out [Re: kyleisalive]
maninmidohio Online   content
Forum Champion

Registered: Mon Dec 03 2007
Posts: 7054
Loc: Newark Ohio USA               
I have been locked out my home computer (user - maninmidohio, ip - 174.130.204.96). Assistance would be greatly appreciated. Thanks.

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#996625 - Mon Jul 15 2013 09:56 AM Re: Player Locked Out [Re: SPOTLIGHT_SAFC]
Terry Offline

Head Honcho

Registered: Wed Dec 31 1969
Posts: 17625
Loc: USA
Thanks, block removed. Any idea what you were doing when this happened? I'm trying to fine tune the system to prevent these from happening.

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#996635 - Mon Jul 15 2013 10:42 AM Re: Player Locked Out [Re: SPOTLIGHT_SAFC]
maninmidohio Online   content
Forum Champion

Registered: Mon Dec 03 2007
Posts: 7054
Loc: Newark Ohio USA               
Thank you. It happened when something fell on my enter key and sent rapid enters to the sight. I can see where that could be very confusing.

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#996638 - Mon Jul 15 2013 11:03 AM Re: Player Locked Out [Re: SPOTLIGHT_SAFC]
Terry Offline

Head Honcho

Registered: Wed Dec 31 1969
Posts: 17625
Loc: USA
Oh. lol.

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