Two players locked out

Posted by: SPOTLIGHT_SAFC

Two players locked out - Fri May 10 2013 10:18 AM

Two players on my trivia have been locked out - one upgraded from vista to windows 7 when it happened today - the other member got locked out last week.

This is the pm from the member who upgraded his os today
Quote:
I can see who is all winning and the scores, but when I click on play game, it wants me to log in, I have tried to log in with my name without my name, with the passwor, and without the password, but it still won't let me in saying Password / User incorrect
Posted by: Terry

Re: Two players locked out - Fri May 10 2013 10:26 AM

Ask them to click on "forgot password", which will allow them to reset their passwords. It appears they must have forgotten what their passwords were.
Posted by: Anonymous

My Team leader has been blocked - Tue Jul 02 2013 07:14 AM

I am a member of the Clique Kickers. This morning my team leader was trying to send out a team note to get members to play on the wits end tournament. She got a message there was a problem with the language. She then got a message with a 403 forbidden error I need help to get her back on. Help!
Posted by: sue943

Re: My Team leader has been blocked - Tue Jul 02 2013 07:35 AM

You self deleted your main site account which is in the name of zut so this forum account has to be deleted too as you MUST have matching accounts. We don't know your current main site account name therefore cannot go the long way around to find the name of the person blocked.

Please respond to this giving us more information, then this account will be deleted.

Edited to add...

You can see the reason that the accounts much be identical on both sides of the site, all I would have needed to do is click on your profile and it would have given me the link to your main site account and therefore your team details and so the name of your team leader.
Posted by: WesleyCrusher

Re: My Team leader has been blocked - Tue Jul 02 2013 07:43 AM

The team are Clique-Kickers, leader Eastenders01. I'll be handling the main request, the forum account can be toasted.
Posted by: Anonymous

Re: My Team leader has been blocked - Tue Jul 02 2013 07:45 AM

My current username is Lazer58. The user that has been blocked is eastenders01.
Posted by: WesleyCrusher

Re: My Team leader has been blocked - Tue Jul 02 2013 07:50 AM

Thanks - please open a forums account under Lazer58. The zut account has been closed.
Posted by: gtho4

Re: My Team leader has been blocked - Tue Jul 02 2013 08:46 AM

The account has been toasted.
Posted by: kyleisalive

Player Locked Out - Sat Jul 13 2013 06:59 PM

Received a note today-- player Barbarini has been locked out of the site. If one of the admins could open the door back up for them. wink Thanks!
Posted by: Barbarini

Re: Player Locked Out - Sat Jul 13 2013 08:22 PM

Thanks Kyle, all good now. And thanks to whoever was able to fix it! Really appreciate it!
Posted by: maninmidohio

Re: Player Locked Out - Mon Jul 15 2013 09:04 AM

I have been locked out my home computer (user - maninmidohio, ip - 174.130.204.96). Assistance would be greatly appreciated. Thanks.
Posted by: Terry

Re: Player Locked Out - Mon Jul 15 2013 09:56 AM

Thanks, block removed. Any idea what you were doing when this happened? I'm trying to fine tune the system to prevent these from happening.
Posted by: maninmidohio

Re: Player Locked Out - Mon Jul 15 2013 10:42 AM

Thank you. It happened when something fell on my enter key and sent rapid enters to the sight. I can see where that could be very confusing.
Posted by: Terry

Re: Player Locked Out - Mon Jul 15 2013 11:03 AM

Oh. lol.