Private tournaments

Posted by: AmandaM

Private tournaments - Thu Jun 27 2013 03:04 PM

Hi, I'm trying to access a private tournament that I used to be in and it's not accepting my log-in details. Are the log-in details the same as are used on the main FT site? I've tried clicking on forgotten password but it's not recognising my email address, which I know is right as I get notifications on badges, etc to that address.

Thanks in advance.
Posted by: WesleyCrusher

Re: Private tournaments - Thu Jun 27 2013 03:11 PM

No, login details for private tournaments are completely separate from main site login data. So it may also be that you have an outdated email address on the private event and that this stops you from retrieving your data.

Can you give me the tournament link so I can check on your user data?
Posted by: AmandaM

Re: Private tournaments - Thu Jun 27 2013 03:45 PM

IT's #62872 CBB Challenge.

Thank you.
Posted by: WesleyCrusher

Re: Private tournaments - Thu Jun 27 2013 05:15 PM

Sorry, I can't find anything in that tournament related to the name Amanda. Do you remember what your player name is in that one?
Posted by: Dagny1

Re: Private tournaments - Thu Jun 27 2013 05:32 PM

One of my teammates is also having a problem.

u1corn can play in one of the other private tournaments, but can't seem to get recognized at Bee Hive Trivia:
http://www.funtrivia.com/private/main.cfm?tid=99235
Posted by: WesleyCrusher

Re: Private tournaments - Thu Jun 27 2013 05:38 PM

Does he use the same user name but different passwords for the private tournaments? If that's the case, he'll have to log out from one tournament before logging into the other.
Posted by: Dagny1

Re: Private tournaments - Thu Jun 27 2013 05:49 PM

Originally Posted By: WesleyCrusher
Does he use the same user name but different passwords for the private tournaments? If that's the case, he'll have to log out from one tournament before logging into the other.


Thanks, Wes.

I'm pretty sure she uses the same password/user name and has made sure she logged out of the other tourney. We've had her try all the usual stuff over the last couple of weeks.

I told her that I posted here and to watch this thread and/or her mailbox (main site, not forums) for anything you're able to figure out or any specifics you need to know.
Posted by: WesleyCrusher

Re: Private tournaments - Thu Jun 27 2013 06:20 PM

I can't see anything wrong with her account. The account is active and in good standing. She could try clearing her browser cache and, if that doesn't help, resetting her password for the game (requesting a new one through email).
Posted by: Dagny1

Re: Private tournaments - Thu Jun 27 2013 06:36 PM

Thanks, Wes. I'll pass the info along. She's tried the reset, but don't think anyone mentioned the browser cache.
Posted by: Lottie1001

Re: Private tournaments - Thu Jun 27 2013 07:39 PM

Originally Posted By: WesleyCrusher
Sorry, I can't find anything in that tournament related to the name Amanda. Do you remember what your player name is in that one?

It's "amanda m".
Posted by: gtho4

Re: Private tournaments - Thu Jun 27 2013 09:27 PM

Have her check her gmail .. she should find her password for #62782 in there.
I've just forced the system to send her a password reminder (done twice).

[ her aol email address has been manually deleted ]
Posted by: AmandaM

Re: Private tournaments - Fri Jun 28 2013 03:38 AM

Thank you for the assistance. All sorted now and I'm back in.
Posted by: Terry

Re: Private tournaments - Fri Jun 28 2013 01:53 PM

Looks like I may be able to keep in "custom categories" for private tourns.

Will do all that next week.

The private tournaments are so out of date that my coming changes will add.. 50,000 quizzes to the question and custom category pool.
Posted by: Terry

Re: Private tournaments - Fri Jun 28 2013 01:54 PM

oh yeah, and the 600 new "expert categories" will have cheat protection built in.
Posted by: Lottie1001

Re: Private tournaments - Fri Jun 28 2013 04:51 PM

Originally Posted By: Terry
Looks like I may be able to keep in "custom categories" for private tourns.

Thanks, Terry.
Posted by: gracious1

Re: Private tournaments - Fri Jun 28 2013 09:44 PM

Originally Posted By: Terry
Looks like I may be able to keep in "custom categories" for private tourns.

Hooray!!! Thank you!!! smilee laugh smile laugh

Originally Posted By: Terry
The private tournaments are so out of date that my coming changes will add.. 50,000 quizzes to the question and custom category pool.

Wow! shocked

Originally Posted By: Terry
oh yeah, and the 600 new "expert categories" will have cheat protection built in.

Meaning each player gets different questions? That would be nice!
Posted by: Dagny1

Re: Private tournaments - Tue Jul 02 2013 02:06 PM

u1corn is still unable to log in at Bee Hive Trivia:
http://www.funtrivia.com/private/main.cfm?tid=99235
although she is able to log in and out of another private tourney, the Wits End one. She's cleared her cache, gotten a password reset, etc.

She tried to post directly to this thread, found out she wasn't registered in the Forum. Registered with same user and password but everytime she tries to log in the message reads "Username/Password not found"

Anything other ideas? Or anything behind the scenes that can be checked?

Thanks.
Posted by: gtho4

Re: Private tournaments - Tue Jul 02 2013 05:13 PM

The two tournament registrations looks aok. I've forced the system to send password reminders on both (the two email addresses are not the same, one's yahoo and one's hotmail). If she still can't login to 99235 she needs to check with the host

>> found out she wasn't registered in the Forum. Registered with same user and password

When was that - I can't find a recent registration.
She already has an account- she registered in the forums back in July 2008 : http://www.funtrivia.com/forums/ubbthreads.php/users/18094
I've forced the system to send her a password reminder for her forums account.
Posted by: Dagny1

Re: Private tournaments - Tue Jul 02 2013 05:51 PM

Thank you. I'll pass the word along or she will see it here on the thread.
Posted by: u1corn

Re: Private tournaments - Tue Jul 02 2013 06:39 PM

I got in with the misspelled user name - is there a way to correct the spelling from u11corn to u1corn?
(I did not see any on my profile page. just display name which is correct)
Posted by: gtho4

Re: Private tournaments - Tue Jul 02 2013 08:39 PM

We can't change the login name you entered when registering (the forums software hardwires it into the system). The system allows us to change the DisplayName, to match your quizzes registration (which has been done).
see your profile here: http://www.funtrivia.com/forums/ubbthreads.php/ubb/editbasic