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#1000574 - Sun Aug 04 2013 05:32 PM Quiz feedback suggestion
Happy Birthday gracious1 Offline
Prolific

Registered: Tue May 01 2012
Posts: 1501
Loc: New York USA
A couple of times I have gotten negative feedback about a quiz, and when the unsatisfied quiz-taker uses the feedback system, the message is prefaced with laugh Compliment! no matter how negative the particular feedback may be. It's really disconcerting to get a message like this...

laugh Compliment!
Dull as ditchwater.

... when it's obviously not a compliment.

Can something be done to adjust the preface so that it's something more neutral, or so that the user can pick "Compliment!" vs a more neutral "Feedback"?
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Curiosity killed the cat, but satisfaction brought it back.

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#1000576 - Sun Aug 04 2013 06:02 PM Re: Quiz feedback suggestion
looney_tunes Offline
Forum Champion

Registered: Tue Jan 20 2009
Posts: 5433
Loc: Briar Hill Victoria Australia
There is already a separate way to send a direct message, rather than using the compliment button. However, we do not encourage that kind of message. When it is brought to an editor's attention, they will ask the player concerned to refrain from sending negative messages. Their low opinion can be expressed by their rating, there is no need to send along a personal message to reinforce it.
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(Editor in Humanities, Religion, Literature and Books For Children)
That's all, folks!

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#1000592 - Sun Aug 04 2013 08:48 PM Re: Quiz feedback suggestion
Happy Birthday gracious1 Offline
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Registered: Tue May 01 2012
Posts: 1501
Loc: New York USA
Well, I think the confusion is that there is no compliment button per se, in this case. This is what shows up when you fill in the box "Like this quiz? Let the author know!" Now, that does suggest that it is complimentary, but I think when you are quickly rating a quiz, it is tempting just to write something in.
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Curiosity killed the cat, but satisfaction brought it back.

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#1000593 - Sun Aug 04 2013 08:53 PM Re: Quiz feedback suggestion
MiraJane Offline
Prolific

Registered: Tue Apr 30 2013
Posts: 1451
Loc: New York USA
Originally Posted By: gracious1
A couple of times I have gotten negative feedback about a quiz, and when the unsatisfied quiz-taker uses the feedback system, the message is prefaced with laugh Compliment! no matter how negative the particular feedback may be. It's really disconcerting to get a message like this...

laugh Compliment!
Dull as ditchwater.

... when it's obviously not a compliment.

Can something be done to adjust the preface so that it's something more neutral, or so that the user can pick "Compliment!" vs a more neutral "Feedback"?




It's possible to change the subject line. It is up to the sender to decide if they want to do so or not.

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#1000595 - Sun Aug 04 2013 09:02 PM Re: Quiz feedback suggestion
looney_tunes Offline
Forum Champion

Registered: Tue Jan 20 2009
Posts: 5433
Loc: Briar Hill Victoria Australia
The more important point is that you should notify an editor in the category to which the quiz has been submitted about the message, so that the matter can be dealt with. There is no need to make it easier to send criticisms when we don't actually want them sent. Compliments or silence is the way to go on quizzes. Or, of course, a correction if an error is found.
_________________________
(Editor in Humanities, Religion, Literature and Books For Children)
That's all, folks!

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