I have been a Fun Trivia Gold Member for many years. Recently, I seemed to have gotten into some malware, so I did a reset on my computer (iMac, Yosemite). I lost the passwords to the private tournaments I play. Two of them I could reset, but the All 50 States own private tournament won't reset. It claims that my email is not a valid email, and when I ask for a password reset with my user name, nothing comes in either of my emails. I'm afraid to try to create a new account, even in the private tournament. I'm afraid that I will be treated as a cheater and locked out forever. Any suggestions?