Rules
Terms of Use

Topic Options
#1288489 - Tue May 04 2021 01:09 PM My IP address has been blocked
Barbarini Offline
Mainstay

Registered: Sat Sep 04 2010
Posts: 722
Loc: Alberta Canada
According to my ISP, my IP address has been blocked. I'm connecting through a mobile hotspot. Can someone please let me back in. Thanks!

Top
#1288497 - Tue May 04 2021 02:57 PM Re: My IP address has been blocked
WesleyCrusher Offline

Administrator

Registered: Thu Sep 04 2008
Posts: 7583
Loc: Germany
Can't do much about that, sorry. Even Terry has only a very limited capability to reset those. If you have a dynamic address, you can disconnect your router (mains) for about 15 minutes, then you'll likely get a new address. Otherwise you'll just have to wait it out, they're usually 12 or 24 hors.

The blocks are automatic and you may just have inherited an address where someone misbehaved - or, if you're sharing, it's someone on the same connection.
_________________________
FunTrivia Editor (Hobbies and Sci/Tech) and Administrator
Guardian of the Tower

Top
#1288499 - Tue May 04 2021 03:16 PM Re: My IP address has been blocked
Barbarini Offline
Mainstay

Registered: Sat Sep 04 2010
Posts: 722
Loc: Alberta Canada
Thanks, Wes. I'll disconnect the router for a while and see if that works. If it doesn't, I'll just work off my phone until Terry can get to it.

For Terry - I couldn't access the site for about 15 minutes earlier this morning (it was working fine on my phone so I know it was only my FT connection - no other websites were affected). Came back on for about 45 minutes, then dumped me again and have been dumped ever since.

Thanks both of you.

Top
#1288502 - Tue May 04 2021 04:07 PM Re: My IP address has been blocked
Barbarini Offline
Mainstay

Registered: Sat Sep 04 2010
Posts: 722
Loc: Alberta Canada
I'm back on, Wes. I don't think unplugging the router did anything but perhaps so, unless Terry has been working away behind the scenes (thank you T if you are!). I'll let you know if things change.

Top
#1288510 - Tue May 04 2021 04:59 PM Re: My IP address has been blocked
Barbarini Offline
Mainstay

Registered: Sat Sep 04 2010
Posts: 722
Loc: Alberta Canada
Originally Posted By: Barbarini
I'm back on, Wes. I don't think unplugging the router did anything but perhaps so, unless Terry has been working away behind the scenes (thank you T if you are!). I'll let you know if things change.


Scratch that. I'm out again. Will wait for Terry to have a look at things.

Top
#1288513 - Tue May 04 2021 05:36 PM Re: My IP address has been blocked
ssabreman Online   content
Prolific

Registered: Wed Nov 03 2010
Posts: 1839
Loc: Ontario and Arizona
Originally Posted By: Barbarini
Originally Posted By: Barbarini
I'm back on, Wes. I don't think unplugging the router did anything but perhaps so, unless Terry has been working away behind the scenes (thank you T if you are!). I'll let you know if things change.


Scratch that. I'm out again. Will wait for Terry to have a look at things.


I've been on/off for several hours now. Yes, I'm on now but for how long. Never had this happen before. And it's only FT affected so I'm curious that it belongs to FT.

Top
#1288515 - Tue May 04 2021 05:43 PM Re: My IP address has been blocked
Barbarini Offline
Mainstay

Registered: Sat Sep 04 2010
Posts: 722
Loc: Alberta Canada
Originally Posted By: ssabreman
I've been on/off for several hours now. Yes, I'm on now but for how long. Never had this happen before. And it's only FT affected so I'm curious that it belongs to FT.


I had a note from another member earlier today telling me the same thing. Might be a bigger issue here.

Top
#1288518 - Tue May 04 2021 07:46 PM Re: My IP address has been blocked
MiraJane Offline
Prolific

Registered: Tue Apr 30 2013
Posts: 1688
Loc: New York USA
Hrrm. I had trouble accessing FT earlier also. I blamed my less than stellar ISP. In fact, let's all blame my ISP! They have crept further and further across the United States. It is not unreasonable to consider them affecting other ISPs.

Top
#1288519 - Tue May 04 2021 08:01 PM Re: My IP address has been blocked
Barbarini Offline
Mainstay

Registered: Sat Sep 04 2010
Posts: 722
Loc: Alberta Canada
Originally Posted By: MiraJane
Hrrm. I had trouble accessing FT earlier also. I blamed my less than stellar ISP. In fact, let's all blame my ISP! They have crept further and further across the United States. It is not unreasonable to consider them affecting other ISPs.


I'd love to blame your ISP, MiraJane, but I don't think that's the problem unfortunately. Every other website I've been on today has connected just fine. My work email is just fine. The only site I'm having trouble with is FT. It has let me back in a few times but kicks me out again. Hopefully, Terry has the answer.

Top
#1288529 - Wed May 05 2021 02:14 AM Re: My IP address has been blocked
WesleyCrusher Offline

Administrator

Registered: Thu Sep 04 2008
Posts: 7583
Loc: Germany
Can anyone give me the exact error you get while blocked? This doesn't sound like the typical FT automatic block.

Also, did anyone who got hit more than once notice the bans popping up after a specific activity (i.e. always after submitting a quiz) or was it different things? Trying to raise some data for Terry to look at.
_________________________
FunTrivia Editor (Hobbies and Sci/Tech) and Administrator
Guardian of the Tower

Top
#1288539 - Wed May 05 2021 09:14 AM Re: My IP address has been blocked
Terry Offline
Head Honcho

Registered: Wed Dec 31 1969
Posts: 21448
Loc: USA
Yes, please give me as much info as possible:

What was your IP address when you got the error.

What was the error? The exact wording please, copy and paste if possible.

What do you see when it "doesn't work"? Does it say www.funtrivia.com in the browser bar?

Thanks


Edited by Terry (Wed May 05 2021 09:18 AM)

Top
#1288541 - Wed May 05 2021 09:18 AM Re: My IP address has been blocked
WesleyCrusher Offline

Administrator

Registered: Thu Sep 04 2008
Posts: 7583
Loc: Germany
To figure out your IP address at error time:

https://www.whatsmyip.net

(Do not use local tools such as your network configuration - it might not show you the one the server sees, especially if you're on a company/school/dorm network)
_________________________
FunTrivia Editor (Hobbies and Sci/Tech) and Administrator
Guardian of the Tower

Top
#1288542 - Wed May 05 2021 09:26 AM Re: My IP address has been blocked
agony Online   content

Administrator

Registered: Sat Mar 29 2003
Posts: 16593
Loc: Western Canada
If it's at all helpful, I was getting "We're having trouble finding that site" yesterday from mid afternoon until well into the evening. Only for FT. I just figured the site was down for everyone.

Top
#1288543 - Wed May 05 2021 09:28 AM Re: My IP address has been blocked
Terry Offline
Head Honcho

Registered: Wed Dec 31 1969
Posts: 21448
Loc: USA
Wow, weird. Sounds like a domain lookup issue. Havent touched that stuff in years, and the site was running normally all day without a hiccup.

Top
#1288544 - Wed May 05 2021 09:29 AM Re: My IP address has been blocked
WesleyCrusher Offline

Administrator

Registered: Thu Sep 04 2008
Posts: 7583
Loc: Germany
Almost sounds like something was switched to a different physical server or switched around at the provider. That would of course explain the errors if the domain pointed players to the wrong place.
_________________________
FunTrivia Editor (Hobbies and Sci/Tech) and Administrator
Guardian of the Tower

Top
#1288545 - Wed May 05 2021 09:35 AM Re: My IP address has been blocked
Terry Offline
Head Honcho

Registered: Wed Dec 31 1969
Posts: 21448
Loc: USA
Hmm more likely I think the domain name servers themselves had issues and were refusing to send our destination IP, so the browser timed out with that error.

I'm contacting the domain provider to see if they have any ideas.

Top
#1288546 - Wed May 05 2021 09:36 AM Re: My IP address has been blocked
Terry Offline
Head Honcho

Registered: Wed Dec 31 1969
Posts: 21448
Loc: USA
Maybe it's this:

https://www.bleepingcomputer.com/news/te...ing-dns-outage/

In fact it's almost certainly this. The article is dated yesterday, and we use Network Solutions, and it describes the issues players are seeing perfectly.

I just hope they've got it fixed!


Edited by Terry (Wed May 05 2021 09:39 AM)

Top
#1288547 - Wed May 05 2021 09:44 AM Re: My IP address has been blocked
postcards2go Offline
Moderator

Registered: Thu Nov 20 2008
Posts: 1313
Loc: New York City USA
Originally Posted By: agony
If it's at all helpful, I was getting "We're having trouble finding that site" yesterday from mid afternoon until well into the evening. Only for FT. I just figured the site was down for everyone.



I had the same message. I found that if I refreshed, it took me to FT (One time, I had to refresh twice). Also, I sometimes had the problem on Monday.
_________________________
~~ postie

Top
#1288549 - Wed May 05 2021 10:20 AM Re: My IP address has been blocked
Barbarini Offline
Mainstay

Registered: Sat Sep 04 2010
Posts: 722
Loc: Alberta Canada
Everything's been working fine for me since late last night. Will be back to you with IP information if it happens again.

Top
#1288698 - Fri May 07 2021 05:34 AM Re: My IP address has been blocked
gracious1 Offline
Prolific

Registered: Tue May 01 2012
Posts: 1749
Loc: New York USA
If the problem is the DNS server, then all the people affected should be able to access FunTrivia by using the site's IP number directly. Hmmmm... I just tried that, and my browser complained that it was an untrusted connection... I made a security exception and got in, but I guess the Internet has moved beyond my ken because I don't know why that was untrusted...
_________________________

(*)>
/ )
/"

Top
#1288727 - Fri May 07 2021 02:06 PM Re: My IP address has been blocked
WesleyCrusher Offline

Administrator

Registered: Thu Sep 04 2008
Posts: 7583
Loc: Germany
Originally Posted By: gracious1
If the problem is the DNS server, then all the people affected should be able to access FunTrivia by using the site's IP number directly. Hmmmm... I just tried that, and my browser complained that it was an untrusted connection... I made a security exception and got in, but I guess the Internet has moved beyond my ken because I don't know why that was untrusted...


The https certificate is issued to the domain not an IP. So when you try to use the IP, it's mismatched.

You could of course enter the domain / IP pair in your /etc/hosts file (that's however something only folks with a very good network knowledge should do as you can really mess up your internet...)


Edited by WesleyCrusher (Fri May 07 2021 02:08 PM)
_________________________
FunTrivia Editor (Hobbies and Sci/Tech) and Administrator
Guardian of the Tower

Top
#1288766 - Sat May 08 2021 04:53 AM Re: My IP address has been blocked
gracious1 Offline
Prolific

Registered: Tue May 01 2012
Posts: 1749
Loc: New York USA
Originally Posted By: WesleyCrusher
Originally Posted By: gracious1
If the problem is the DNS server, then all the people affected should be able to access FunTrivia by using the site's IP number directly. Hmmmm... I just tried that, and my browser complained that it was an untrusted connection... I made a security exception and got in, but I guess the Internet has moved beyond my ken because I don't know why that was untrusted...


The https certificate is issued to the domain not an IP. So when you try to use the IP, it's mismatched.

You could of course enter the domain / IP pair in your /etc/hosts file (that's however something only folks with a very good network knowledge should do as you can really mess up your internet...)


Right, okay, it's coming back to me. I remember now when I had to manually configure things like that. Used to do things like assign known malware domains to 127.0.0.1 .
_________________________

(*)>
/ )
/"

Top
#1302540 - Fri Dec 24 2021 09:30 AM Re: My IP address has been blocked
Barbarini Offline
Mainstay

Registered: Sat Sep 04 2010
Posts: 722
Loc: Alberta Canada
I've been having a lot of trouble loading pages since around midday yesterday. It seems to be happening only with FT - all the other sites I've tried are just fine and load immediately. FT pages are cycling for maybe 10-20 seconds, then sometimes I get a message that I can't access the site, then it pops me back in. Sometimes it loads the pages just fine, then the cycling starts. I've also tried it on different search engines but they're all the same.

I've rebooted the router several times, cleared my cache and rebooted my system about 5 times. Have also run a malware scan. Called my ISP. They can't explain it. Still happening.

And this morning I click on a duel topic, it cycled for a while, I gave up on it and re-clicked. Was advised I would have to take a penalty but when the final score came in, no penalty.

Is anyone else having the same sort of trouble? It would be helpful to know if it's not just me. Thanks!

Top

Moderator:  Terry