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#1293462 - Tue Jul 27 2021 12:46 PM Knockout Subscription
Lottie1001 Offline
Mainstay

Registered: Mon Jul 07 2008
Posts: 549
Loc: Westmorland UK
Yesterday I unsubscribed from the Knockout game, since I'm on holiday and thought I might not have time to play. When I'd finished, it definitely said I was unsubscribed, and to 'click here' to subscribe again. However today I've just seen an e-mail reminding to play my Knockout game. Did I do something wrong? Or didn't the 'unsubscribe' work properly?
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A schoolgirl answered the question 'In what countries are elephants found?'
'Elephants are very large and intelligent animals, and are seldom lost.'

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#1293837 - Tue Aug 03 2021 12:35 PM Re: Knockout Subscription
Caz231231 Offline
Participant

Registered: Wed Mar 14 2018
Posts: 28
Loc: London UK
Exact same thing has happened with me. I unsubscribed yesterday (Monday) and still got an email notification reminding me to play today (Tuesday Aug 3). Is there some kind of time limit we missed?

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#1293870 - Wed Aug 04 2021 12:03 PM Re: Knockout Subscription
Terry Offline
Head Honcho

Registered: Wed Dec 31 1969
Posts: 21449
Loc: USA
Knockout subscribers are copied into the "Registered for the upcoming tournament" register when the previous game resets. So, that is before Monday. If you're going to cancel your subscription, it needs to be done before the previous week ends.

I'll add a note to the game page explaining this, as this question has popped up sporadically over the past few years.

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Moderator:  Terry