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#1300223 - Sun Nov 21 2021 10:53 PM Having trouble accessing Funtrivia
Jane57 Offline
Participant

Registered: Sun May 20 2018
Posts: 27
Loc: Queensland Australia
Hi

I'm having trouble accessing Funtrivia using my home based Internet Service Provider. I don't have trouble accessing any other websites, only Funtrivia. I can access Funtrivia at work, but only at home if I connect my computer to my mobile phone internet.

Hope someone can help.

Jane

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#1300247 - Mon Nov 22 2021 08:08 AM Re: Having trouble accessing Funtrivia
Barbarini Offline
Mainstay

Registered: Sat Sep 04 2010
Posts: 722
Loc: Alberta Canada
Hi Jane,
I had the same problem a while ago. Please see this thread...

https://www.funtrivia.com/forums/ubbthreads.php/topics/1288489#Post1288489

Try clearing your cache and, as well, search for your %temp% file folder and delete everything in there. Good luck!

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#1300322 - Mon Nov 22 2021 09:51 PM Re: Having trouble accessing Funtrivia
Terry Offline
Head Honcho

Registered: Wed Dec 31 1969
Posts: 21448
Loc: USA
"I'm having trouble accessing Funtrivia using my home based Internet Service Provider. I don't have trouble accessing any other websites, only Funtrivia. I can access Funtrivia at work, but only at home if I connect my computer to my mobile phone internet."

Can you explain what you mean by trouble? Do you get an error message? The more detail the better please.

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#1300327 - Tue Nov 23 2021 12:04 AM Re: Having trouble accessing Funtrivia
Jane57 Offline
Participant

Registered: Sun May 20 2018
Posts: 27
Loc: Queensland Australia
The page says:

Hmmm... can't reach this page

www.funtrivia.co took too long to respond

Try:

Checking the connection
Checking the proxy and the firewall
Running windows network diagnostics

ERR. CONNECTION TIMED OUT

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#1300331 - Tue Nov 23 2021 12:31 AM Re: Having trouble accessing Funtrivia
Terry Offline
Head Honcho

Registered: Wed Dec 31 1969
Posts: 21448
Loc: USA
Hm interesting. Perhaps an issue with your ISP or a problem with a trans-atlantic connection? I notice in our feedback section someone else from Australia reporting an issue... problems connecting from optusnet.com.au

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#1300334 - Tue Nov 23 2021 12:44 AM Re: Having trouble accessing Funtrivia
Jane57 Offline
Participant

Registered: Sun May 20 2018
Posts: 27
Loc: Queensland Australia
We're with Optus, and my son was telling me there was problems with them. But I don't understand why I don't have any problems getting connected to any other website, just funtrivia.

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#1300338 - Tue Nov 23 2021 02:29 AM Re: Having trouble accessing Funtrivia
WesleyCrusher Offline

Administrator

Registered: Thu Sep 04 2008
Posts: 7583
Loc: Germany
Jane - your pasted error message above shows funtrivia.co instead of funtrivia.com. Did you possibly lose an "m" off your bookmark?
_________________________
FunTrivia Editor (Hobbies and Sci/Tech) and Administrator
Guardian of the Tower

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#1300341 - Tue Nov 23 2021 04:15 AM Re: Having trouble accessing Funtrivia
Jane57 Offline
Participant

Registered: Sun May 20 2018
Posts: 27
Loc: Queensland Australia
Forgot to put the "m" on.

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#1300378 - Tue Nov 23 2021 12:56 PM Re: Having trouble accessing Funtrivia
Jane57 Offline
Participant

Registered: Sun May 20 2018
Posts: 27
Loc: Queensland Australia
I'm up and running again. Optus seems to have sorted itself out.

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Moderator:  Terry