I got a new computer for Christmas, a Dell with Windows XP. I also have a JamCAm 3.0. The company that made this digital camera, KB Gear, went out of business. When I went to install the camera on my new computer, I was warned not to continue, as the use of this camera had not been established with Windows XP. I imagine this is just because the company went out of business. Still, I don't want to install something that is going to ruin my computer. Does anyone have any experience with this or words of wisdom for me?

I have searched the DriverGuide.com web site where I did find an XP driver for the JamCam 3.0.

They like you to register before using the service so use the link above go to the site and create an account. When you are a member, log in and do a Simple Search under the Drivers section on the left of the page.

This leads to a download page. There are several drivers to choose from. Unfortunately, I cannot say which might be the best one to use. Perhaps the one that has had the most downloads would be the one.

Hope this helps.

What exactly does the driver do?

A driver is the software that makes printers, cameras and other peripheral equipment work within the Operating System. When you buy these items they come with an installation disk. On that disk are the drivers. Running the disk installs a 'driver' for the equipment.

Drivers are written by manufacturers to work on specific Operating Systems. Your JamCam installation disk seems not contain a driver (software) that is designed work with Windows XP. Neither does XP have a driver in it's own library that it can use. When this happens the operating system is said to 'not support' a piece of equipment.

Mostly, if the equipment is not too old, manufacturers write new drivers for any Operating Systems that come out. However, in the case of your JamCam they've gone out of business before making one readily available for XP. Luckily some great people on the Internet don't accept this situation and set about either tracking a driver down that will work, or writing a driver themselves that will do the job.

So that is what drivers are all about.

I also came across this site that might help you.

Thank you for all the help, but it seems it is bound not to work. I downloaded the driver I hope will work, but now I can't seem to install the camera, and when I try to upload the pictures I get a message telling me that it was unable to communicate with the camera and to verify that it is plugged in and turned on.

I notice on the JamCam users site (link in my second post) there are instructions on how to install the camera on Windows 2000. I'd think these would be the ones to follow. An important point to note is that the camera should be turned off when installing the driver. This is usually the case when installing any USB item.

Also, search their forum and other parts of the site for information on installing the JamCam on XP. There is much JamCam dedicated knowledge there. If necessary, you could post a question about it (you have to become a member to do that though).

It will almost certainly be possible to get the camera working. It will just involve a bit more work than usual.

Keep us posted.

*EDIT* typing error