#220856 - Wed Apr 07 2004 12:38 PM
Response to a correction notice
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Enthusiast
Registered: Thu Jul 11 2002
Posts: 212
Loc: Oklahoma USA
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ok, I always respond to each correction notice I receive. I received one yesterday that has me stumped on how to respond. It is on my Soaps, In Other Words quiz. The subject line of the note was "2" and the content was "I answered that right." How am I supposed to respond to this??
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It's only funny till someone gets hurt.... then it's absolutely hilarious!
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#220857 - Wed Apr 07 2004 12:58 PM
Re: Response to a correction notice
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Forum Champion
Registered: Tue Apr 17 2001
Posts: 7306
Loc: Pittsburgh Pennsylvania USA
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I've had a few like that myself. I normally respond back asking for a bit more information. Try to be as polite as possible and explain that you can't make a change if you don't know what to fix. That usually works.
Hope this helps.
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#220858 - Wed Apr 07 2004 01:11 PM
Re: Response to a correction notice
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Star Poster
Registered: Sat Feb 10 2001
Posts: 18899
Loc: California USA
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If it's really not helpful, I'd say 'thanks for your comments' and leave it at that. I know it is annoying for you, but that way, you clear the remark from the system and you've done your part.
If you'd like, put the reason down to the staff as 'Sorry, cannot understand the comment'
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#220859 - Wed Apr 07 2004 03:39 PM
Re: Response to a correction notice
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Enthusiast
Registered: Thu Jul 11 2002
Posts: 212
Loc: Oklahoma USA
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Thanks for the advice.  I'll ask for more information. If the player has a legitimate reason for sending me a notice, I DO want to fix it.
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It's only funny till someone gets hurt.... then it's absolutely hilarious!
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#220861 - Thu Apr 08 2004 04:46 AM
Re: Response to a correction notice
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Pure Diamond
Registered: Fri May 18 2001
Posts: 123698
Loc: Canton Ohio USA
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I get corrections all the time, some valid some not. I always answer and follow up as best I can. I'm usually amazed that someone paid enough attention and took the time to write! There is one who corrects me that just makes my blood boil. It's always about spelling (and I think the spelling of things in this person's country is not the same as it is in mine). But we hash it out and my happy dictionary gets a needed dusting. What surprises me, sometimes, is how many get all fired up by stuff in the "interesting info" part. The quiz has been taken and answered by the time you get there (not my fault if you answered wrong!) but, again, it's all a matter of fine tuning the whole thing so I try to. I've only ever had one "mean" corrector. His or her facts were wrong, his or her attitude about a few minutes spent playing a trivia quiz stunk, etc.
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#220863 - Thu Apr 08 2004 12:41 PM
Re: Response to a correction notice
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Star Poster
Registered: Fri Jan 30 2004
Posts: 14486
Loc: North West of England
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My "unpleasant correction notice", not from a editor I hasten to add, concerned the spelling of a word in the title of my quiz. The word is spelt differently in England and America! But the editors soon dealt with the sender!
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#220865 - Thu Apr 08 2004 04:09 PM
Re: Response to a correction notice
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Moderator
Registered: Wed Mar 15 2000
Posts: 16214
Loc: The Delta Quadrant
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I've gotten a lot of authors who try to be smart and reply to my rejection notices with "You should check your own spelling. It's not spelled capitaliSation, it's capitaliZation."
And every so often I see a correction notice telling someone that colour doesn't contain a U.
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"Without the darkness, how would we see the light?" ~ Tuvok
Editor for Television Category
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#220871 - Fri Apr 09 2004 02:35 PM
Re: Response to a correction notice
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Moderator
Registered: Wed Mar 15 2000
Posts: 16214
Loc: The Delta Quadrant
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Just a note - make sur eyou ALWAYS let an editor or administrator know when you receive rude notices. This way we can take appropriate action/track behaviour. Thanks!
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"Without the darkness, how would we see the light?" ~ Tuvok
Editor for Television Category
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#220874 - Thu Apr 15 2004 10:26 AM
Re: Response to a correction notice
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Enthusiast
Registered: Thu Jul 11 2002
Posts: 212
Loc: Oklahoma USA
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I've been very lucky as far as correction notes go. Off-hand I can't remember any rude ones. I do get annoyed though, I get a lot of correction notes on my quiz on The Cosby Show. On one question I ask to name ONE of Sondra's children, and in the hint box it says "one word." People don't pay attention when they read the question and put the names of both children and get it wrong and send me a correction note. I myself feel that this is a pretty easy question (that's why I made it FITB in the first place) and I'm going to leave it a FITB until an editor tells me I HAVE to change it.
Anyway, I asked the person that sent me the note that caused me to start this thread to give me more information. I asked what answer they put, how they phrased it, etc. and I haven't received a response.
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It's only funny till someone gets hurt.... then it's absolutely hilarious!
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#220877 - Tue Aug 10 2004 05:21 AM
Re: Response to a correction notice
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Mainstay
Registered: Thu Sep 05 2002
Posts: 527
Loc: Philadelphia Pennsylvania USA
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Aaargh! I have to vent just a wee little bit. In the last two days I've received two correction notices on two separate quizzes both of which were in error. On both of the correction notices, had the quiz taker read the question thoroughly they would have gone "Oh, well that makes sense." I responded back to the first correction notice and tried to advise them very politely of this information. At least that correction notice was polite. This morning when I logged on it was to see "Change your question!!!!" My knee jerk reflex is to reply "Change your attitude," but won't. I just wish the correction notices had a filter or if one person has been sending out correction notices willy-nilly and there is no true correction or something. I don't mind making corrections at all, especially if they are legitimate. Unfortunately, a good portion of them are not. Oh well, what's a gal to do?
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#220878 - Tue Aug 10 2004 08:43 AM
Re: Response to a correction notice
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Multiloquent
Registered: Wed May 19 2004
Posts: 2155
Loc: North Carolina USA
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Just a comment on Gats' "What surprises me, sometimes, is how many get all fired up by stuff in the "interesting info" part."
I'm guilty of this, in fact probably 90% of the corrections I send out have been on interesting info. The way I see it, the interesting info is AT LEAST as important to funtrivia as the questions themselves, and should ideally be treated with equal seriousness.
I know that if I've made a mistake in the interesting info, I want to correct it.
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#220879 - Tue Aug 10 2004 09:10 AM
Re: Response to a correction notice
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Moderator
Registered: Wed Mar 15 2000
Posts: 16214
Loc: The Delta Quadrant
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What ertrum said - something wrong is still something wrong, in my opinion. But I think gats was alluding to people who complain about how their score was ruined when the problem was in the interesting info, not in the quesiton itself. 
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"Without the darkness, how would we see the light?" ~ Tuvok
Editor for Television Category
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