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#432506 - Wed Jul 30 2008 02:56 PM help required
Professer Offline
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Registered: Mon May 19 2008
Posts: 464
Loc: Lincoln<br>England UK      ...
Having had 3 years clear of problems AVG has picked up this as a problem anyidea where i can get a removal took for itplease?

Trojan Horse Generic11.AEC
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#432507 - Wed Jul 30 2008 03:27 PM Re: help required
s-m-w Offline
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Registered: Sun Feb 26 2006
Posts: 102
Loc: Cheltenham UK
Google your problem and hit the translate button Prof, seems to be an MSN problem. Am sure others can be of more help....sorry and good luck.

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#432508 - Wed Jul 30 2008 11:09 PM Re: help required
tellywellies Offline
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Registered: Sat Apr 13 2002
Posts: 5473
Loc: South of England
Has AVG been able to quarantine it in the virus vault?
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#432509 - Thu Jul 31 2008 12:03 AM Re: help required
Professer Offline
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Registered: Mon May 19 2008
Posts: 464
Loc: Lincoln<br>England UK      ...
not that i am aware of, i deleted a man installer after it directed me to it but i beleie it is sdtill there.
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#432510 - Thu Jul 31 2008 12:57 AM Re: help required
tellywellies Offline
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Registered: Sat Apr 13 2002
Posts: 5473
Loc: South of England
Do you have a reason for believing it's still there? Try a full scan with all installed security programs to see if they find anything.

I understand the worry. It is a job to be certain malware is absolutely gone once it has got onto the system. Sometimes it needs a HijackThis log analysing to be certain. Prevention (rather than curing) is more my forte, so I wouldn't be able to help with analysing a log. If that is needed, I can recommend a place to go.
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#432511 - Thu Jul 31 2008 07:56 AM Re: help required
jordandog Offline
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Registered: Tue Apr 17 2007
Posts: 5097
Loc: Ohio USA         
Gary,
I believe I remember you saying that you used the AVG Free software, correct? While it is good, there are some important drawbacks to it, and in your current situation the biggest being the fact it does NOT protect you against Malware which is what the Trojan horses are. AVG Free only protects you from viruses. Here is a short explanation from a very reliable site I use, PC Review.

"The free version of AVG does not provide protection from spywares, Trojans, worms, and rootkits and as such you need to be careful while surfing the Internet. AVG free is effective only against viruses, but you can make good use of it if you avoid random Internet surfing. In effect, it means that while using AVG free, you will have to limit your Internet surfing to known, reputed websites where the probability of malicious software programs is a lot less."

There are a lot of removal tools out there, but as long as you are running without full protection, the malware can continue to latch itself onto sites you visit. Trojans do NOT replicate, but once one is there, they can continue to find 'doors' into your computer.
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The bond that links your true family is not one of blood, but of respect and joy in each other's life. Rarely do members of one family grow up under the same roof.-- Richard Bach [i]Illusions

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#432512 - Thu Jul 31 2008 12:14 PM Re: help required
Professer Offline
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Registered: Mon May 19 2008
Posts: 464
Loc: Lincoln<br>England UK      ...
Thanks for the advice everyone, have bitten the bulet and my mate is coming over to sort it for me.

He built the machine and is a genius,His hourly rate is £200 on a saturday but i am getting a large discount as he said he may need a place to crash in the near future.
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#432513 - Thu Jul 31 2008 01:20 PM Re: help required
jordandog Offline
Forum Champion

Registered: Tue Apr 17 2007
Posts: 5097
Loc: Ohio USA         
Gary, That's probably the best way to go, malware can be a real pain to get rid of, and I am glad to hear you will get the discount in trade. Good luck!
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The bond that links your true family is not one of blood, but of respect and joy in each other's life. Rarely do members of one family grow up under the same roof.-- Richard Bach [i]Illusions

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#432514 - Sun Aug 03 2008 07:07 AM Re: help required
Professer Offline
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Registered: Mon May 19 2008
Posts: 464
Loc: Lincoln<br>England UK      ...
Update on the Trojan problem i had, seemingly the only place the problem was involved was my system restore files.

They have all been cleared and the AVG has now come up as clear nothing at all effecting my pooter .

Had a number of other test run like the memory and processor speed.

My machine is now A1
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Would I do it again? of course i would darling. Freddie Mercury

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#432515 - Sun Aug 03 2008 07:31 AM Re: help required
jordandog Offline
Forum Champion

Registered: Tue Apr 17 2007
Posts: 5097
Loc: Ohio USA         
That's wonderful news and so glad it was an easy fix.
_________________________
The bond that links your true family is not one of blood, but of respect and joy in each other's life. Rarely do members of one family grow up under the same roof.-- Richard Bach [i]Illusions

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