Sherry, the taskbar may be hidden as Gary said. Tell Steve to try pointing to the bottom of the screen first, and then to the side or top of the screen, if necessary. He might need to move the pointer almost off the screen to find the taskbar.
Also, a right click with the mouse may pull up a taskbar and start option, depends on what system he has. With the right click, he should also be able to refresh the screen, which may get things to reappear.
Edited by jordandog (Wed Sep 17 2008 07:30 AM)
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The bond that links your true family is not one of blood, but of respect and joy in each other's life. Rarely do members of one family grow up under the same roof.-- Richard Bach [i]Illusions