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Careers in the Hospitality Industry
"A simple quiz of observations made in the hospitality industry. Have fun."
15 Points Per Correct Answer - No time limit
Which of the following is a position in the F & B department?
Front Desk Attendant
What is meant by 'Back of House' in a hotel operation?
Rooms that rent for the lowest rate
Positions that usually do not deal with guests directly
Missed telephone calls
Which of the following is usually not part of the job description for a Front Desk Attendant?
Checking guests into their rooms
Checking rooms for cleanliness
Processing guests' payments
Providing information to guests
One of the following statements is a popular guide to hiring staff in the hospitality industry. Which is it?
Hire the smile
Everyone has something to hide
Muddy shoes, sticky fingers
Go for sales
Like other industries, hospitality has its own jargon. Of the positions listed, which is known as a 'Uniformed Position'?
What is NOT an important trait when hiring housekeepers?
Personal and professional appearance
Height and weight
Pride in their work
Who is in charge of most medium sized hotels when the other managers have gone home for the day?
Front Desk Staff
What should hotel employees be careful never to do?
Request days off well in advance
Come to work on time
Party with guests in a rental room
Most line level hospitality jobs are:
Performed mostly by managers
Nine to five
Monday to Friday only
A summer job waiting tables can:
Lead to full time employment
Provide cool spending cash for the holidays
Encourage maturity in teenagers
All of these answers
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Compiled Jun 28 12