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FunTrivia Help Center


How can I change or terminate an auto-renewing Gold Membership?

If you have an ongoing Gold Membership subscription and would like to end it, you will have to do so yourself on Paypal. The recurring payment is something we do not control on our side but that is set in your Paypal account. You will please need to cancel it by logging into Paypal, going to your account and canceling the recurring payment. We cannot access or change it.

You will find this option by first clicking the gear symbol at the top right, then choosing "Preapproved Payments" (bottom entry in the right column) and then choosing the FunTrivia line on the screen that appears. From there you can choose "Cancel".

If you wish to change an auto-renewing membership (from 6-month to 12-month cycle or vice versa), you will need to cancel your current one then start a new one on the next renewal date.

If you have just been billed for an automatic renewal payment when you didn't mean to renew (likely because you didn't realize when it would happen), please contact us using the form below as soon as possible and we will revert it.

Please enter your real email address and double check it, otherwise we will not be able to contact you regarding your query!

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