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I got a 'You have already played this game' message



This message happens when you (or your system) accidentally submit a game twice. Depending on your system and connection speed, this may happen even if you quickly double-click (or tap) the submit button. The faster your system and connection are, the higher the risk.

Accidental multiple (or early) submits can also be caused by browser or software errors on a system without any input from the user; if you are absolutely sure that you did not accidentally submit more than once (remember that some keys, such as Return, could also trigger a submit), you may want to deactivate browser add-ons and/or try a different browser.

Please note that this is entirely a client issue and we cannot control or troubleshoot it beyond the above. Data is sent twice and the server reacts to both requests. The net effect is that you do not see the result of the first (successful) request at all, because the second (error-triggering) one will interrupt the display your first request, so you get the message which, at that point, can feel somewhat misleading.

If this happens, your game has still been scored and you will get all credit towards badges, team points and tiers that you are due. Reload the game page and check your division's scores; you should be able to find your game there unless your score was too low to be listed (zero scores may not always show even if few players took part). You could also check on the "My Results" page where you should definitely see the score, even if very low or zero. Unfortunately, we can't however bring back the answer screen for you so you wouldn't be able to read the info or check which questions you got right. Sorry for that!