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Occasionally either our server or your connection will glitch and cause you to take extremely long answer times, serve up no questions, or do something else that's irritating.
Unfortunately, our policy is not to alter scores in any way after such problems. It simply opens up a can of worms.
We hope that you can understand this. In the end, our games are for fun, and over time this glitch should not amount to anything for your scores.
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It scored me unfairly! I want my points back!