Sorry, but we are not able to alter scores to fix this type of situation. Just imagine if our internet connection hiccups and we had to change the scores of thousands of players! It simply is not practical.

Sorry for the inconvenience, and may you have better luck next time!

FunTrivia, like most sites, uses an external ad provider. We have some control over the kind of ads - we only allow banner ads embedded in a fixed size frame - but do not select individual ads which are regionalized and may also be personalized based on the ad provider's own tracking.

All ads served by FunTrivia are images or small animations (banners) embedded in the page. If you do get a popup ad, it is probably not actually by FunTrivia but caused by a different source. Some browser extensions or utility software (often labeled "toolbars" or "search bars") in fact exist just to serve ads. As these look at the content of pages you access for keywords to serve you "relevant" ads, they are more likely to trigger on the wealth of content in our quizzes than on many other pages, making it appear that you are getting ads from FunTrivia although this is not actually the case.

If you have eliminated that possibility and are still getting popup ads or ads that break your system, please contact us, supplying as much info as you can - at least the name of the company/product advertised and your general geographic region (state or nearest city) so we can pass that information to our ad provider for checking - a few, rare, unscrupulous advertisers are unfortunately trying to make their ads "more impactful" by violating rules.