FunTrivia.com Frequently Asked Questions

Abuse

• Report a problem user, spam, or other abuse-related issue
• I am trying to get support but never receive a reply. Why don't you answer?

Account Problems

• I try to validate my email address but it is not working
• I log in but it does not remember who I am!
• How do I change my password?
• I've forgotten my password.
• I've asked for my password but the email never arrives.
• How do I change my email address?
• I can't create an account, ip address banned.
• How do I change my user name to something new?
• How do I change my avatar / picture ?
• Multiple people, one computer, login problems
• Can I delete my FunTrivia account?
• How can I leave a Friends group / team ?
• How do I set a custom avatar in my profile?
• I receive a 'Cannot Connect' Error when playing
• I am getting an objectionable or malfunctioning ad
• Other accounts questions ...

Badges and Points

• What are points for?
• What are FunTrivia.com badges?
• How do these upgradeable badges work? What are these 'tiers' it speaks of?
• Can I still earn points as a free player once I hit 100 quizzes played?
• My points are not being counted!
• It is not awarding the badge I qualify for!
• A badge says it would be awarded immediately, but I did not get it
• Can you please add more badges or tiers to [game]?

Business Development

• Advertising
• Trivia Question Sales
• Partnerships
• Other...

Crosswords

• I cannot load crosswords. All I get is a blank blue area
• Crosswords load but I cannot enter any letters

Email Daily Trivia

• How do I subscribe to the daily trivia emails?
• How do I unsubscribe to the daily trivia emails?
• I did not get my 'Trivia Today' or 'Brain Candy' emails recently
• I no longer receive the daily trivia emails. What can I do?

FunTrivia Duel

• How can a players score a perfect 1000 on duels? This seems impossible!
• Duels or topic mash games hanging / freezing

FunTrivia Knockout

• What is FunTrivia Knockout?
• How do I join? It says I have to wait until Monday?
• What determines what division players are placed in?
• What happens if I forget to play on a day that I'm scheduled to play?
• What is a daily knockout game and how is it scored?
• Are there cumulative statistics over multiple weeks?
• Do players get the same questions?
• What is FT_Bot?
• Do the winners of each tournament go into a super-tournament?

Global Challenge

• It scored me unfairly! I want my points back!
• What exactly is the Global Challenge?
• Are questions the same for every player each day?
• What is Hardcore mode, and how do I switch to it?

Gold Membership

• What is Gold Membership?
• I'm a Gold Member but I still get ads! Help!
• How do I pay by check or money order?
• I cannot or do not want to use Paypal. How can I get a membership?
• I signed up but I don't see Gold Membership options!
• How do I become a Gold Member?
• How do I cancel my Gold Membership?
• When does my current subscription expire?
• Will I be notified before my subscription expires?
• When my Gold Membership expires, do I lose my stats/quizzes?
• Do my quizzes get special treatment as a Gold Member?
• My Gold Membership has expired. How do I renew?
• How can I change or terminate an auto-renewing Gold Membership?
• Other Question...

Hourly and Daily Games

• My score is WRONG! I want my points back!
• I won an hourly but have not been credited with the victory. What happened?
• How can I view my results from hourly games?
• How are cumulative scores calculated?
• I got a 'You have already played this game' message
• How do some people win so often at Crystal Ball? It's all random!

Private Tournaments

• My score is WRONG! I want points back!
• My FunTrivia.com login / password doesn't work in a personal tournament
• A player is being a nuisance. What can I do?
• I have forgotten my password or user ID
• Are questions the same for every player each day?
• How do I change my user name to something new?
• How do I change my email address?
• How does the scoring system work?
• How can I place my daily leaderboard on Myspace?
• Can I delete player comments in the "shout box"?
• Can more than one person administrate a tournament?
• Can I view the email address of players in my tournament?
• Can I hand over administrator control to another player?
• Can I delete my private tournament?

Question Quest

• What is Question Quest?
• What happens when I submit a question?
• What question submissions are accepted?
• What question submissions are rejected?
• Can I ask specific British / Canadian / etc Questions?

Quizzes: Creation

• Why would I create a FunTrivia quiz?
• Is it difficult to author a quiz?
• What are the requirements to create my first quiz?
• Why can't I copy text from other websites in quizzes?
• When will my quiz go online? How long must I wait?
• When will my quiz be ranked?
• What happens when an editor requires changes I can't or do not want to make?
• An editor is being rude / mean / picky. Help!
• Can I use my FunTrivia quizzes on other websites or in books?
• Suspended from writing quizzes.
• Other quiz writing questions ..

Quizzes: Other

• I have found a mistake in one of your trivia questions!
• I want to play quizzes but got locked out from submitting them. Help?
• After playing 100 quizzes it tells me that my scores aren't saved anymore. Help
• What is the order of difficulty ratings?
• I'd like to report profanity or rudeness from another FunTrivia user
• I'd like to report objectionable or profane content in a FunTrivia quiz
• How do I become a quiz editor?

Technical / System Bugs

• I am having technical issues with duels / topic mashes
• I'm reporting a server bug or error
• My SCORE or TIME is completely wrong! It's unfair!
• An ad blocks me from properly playing a quiz or game

Use of FunTrivia Content

• Can I use FunTrivia content in my book, newsletter, website, etc?
• I would like to report copyright or trademark infringement
• I am interested in licensing large amounts of content

~   Other questions about FunTrivia

• Please use the Feedback Forum for all other questions